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SongPop for Renault FAQ

Passengers can play on their smartphone, but the driver can't. If you want to play, and you are the driver, you need to stop the car.

The QR code allows you to download the "SongPop for Renault" app onto your smartphone.

No. It is only available when the car is parked.

It represents the level reached by the character, and the experience bar displays progress to indicate how much remains before moving up to the next level.

99.

Game progress is saved on the car, so the level will be reset when the game is reinstalled on the car.

No. If you want to reset a level, you need to reinstall the app.

4 (or 5 if the driver wants to play).

No.

You need to have a car with openR link, then download the app onto the car and then onto your smartphone.

You need to check that you have signed in to your Google Account from your car. Then you need to check if you have an internet connection.

Yes. You can change it in the settings menu (to Spanish, English, French, Italian or German).

Firstly, here are some general tips:

If possible, do not use Android Auto/CarPlay between the car and the players' smartphones (no Bluetooth pairing).
Be sure to minimise the quantity of Bluetooth devices around the vehicle.
Before connecting smartphones to the openR link, close the vehicle doors and windows.
Be sure to grant the requested permissions for the "SongPop for Renault" app. They are necessary to ensure that "Bluetooth Low Energy" works properly!

Here are some steps to follow in order to solve your issues:

Quit the “SongPop” app on the car (touch and hold on the app icon and then force quit) and on the smartphones (Android/iOS).
Turn off Bluetooth on both the car and smartphones (Android/iOS).
Wait 5 seconds.
Turn on Bluetooth on both the car and smartphones (Android/iOS).
Start "SongPop" on the openR link.
Select "Party".
Start “SongPop” on the smartphone.

"SongPop for Renault" is an exclusive app for Renault customers. The application will only be available to customers with a Renault vehicle equipped with the openR link system.

122,707 songs.